Sewer FAQs

Our goal is to provide excellent customer service, educate our community, and answer your questions. If your question does not appear below, please contact us.

What is a sewer collection system?

What do I do when there is a sewage backup on my property?

Who do I call when there is a sewage backup on public property?

What is the leading cause for sewage backups?

How can I prevent sewage backups?

How many miles of sewer mainline do you maintain?

How am I billed for wastewater collection (sewer) service?

How does my rate compare to other sewer service rates in the area?

What are manholes?

If I notice missing, damaged or noisy manhole covers (loose fitting) what do I do?

What is an Easement?

Who owns and maintains the Easement?

Who can enter my property?

Can I make improvements within the Easement?

What is an encroachment in an easement?

Are there penalties for locating structures or improvements on an easement?